Terms and Conditions

Discover more about our services by exploring our terms and conditions.

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COPYRIGHT

You retain complete ownership of all material we create and supply according to the agreed parameters. We hold no copyright on the content, giving you full freedom to publish and use it as you wish.

PAYMENT

All services listed on our website require a 100% upfront payment. The customer is responsible for any transaction fees and applicable taxes.

REVISIONS

We offer unlimited revisions on delivered work as long as requests are submitted within 7 days, and in extreme cases, within 14 days of delivery. Revision requests are prioritized based on the order's urgency, with a minimum turnaround time of 24 hours:

  • Orders with a 24-hour urgency: 24-hour turnaround
  • Orders with a 24-48 hour urgency: 48-hour turnaround
  • Orders with 48+ hour urgency: 72-hour turnaround

PROJECT REQUIREMENTS

Project requirements will be reviewed with clients before commencement. Service-level disputes will be resolved based on the initial terms, these terms and conditions, and standard business practices.

REFUND POLICY

You can request a full refund before we start working on your project. After work begins, refunds will be processed minus any transaction fees. Refunds are not available for limited-time or discounted offers. If you are unsatisfied with any product or service within 5 days of order completion, you may request a refund. If we cannot fulfill the requested service after unlimited revisions, a percentage-based refund will be issued. No refund requests will be accepted after five days from delivery, indicating your satisfaction with the service.

TERMS OF USE OF THIS WEBSITE

Content on our website includes the company’s services and does not constitute advice, certificates, guarantees, or warranties. We, our affiliates, associates, or employees, are not liable for any loss or harm caused by unintended inaccuracies. We are also not responsible for any failure of performance, omission, interruption, error, deletion, defect, delay, theft, destruction, computer virus, communication failure, unauthorized access, alteration, or use of information on the website.

By using our site and services, you agree to defend, indemnify, and hold harmless our company, affiliates, partners, officers, representatives, and employees from any claims, liabilities, damages, losses, and expenses arising from:

  • Your access to or use of the website and services
  • Your violation of these Terms of Use
  • Your violation of any third-party rights

This agreement or your use of this site does not create any partnership, joint venture, employment, or agency relationship between you and the company.

EMAIL & MOBILE PHONE POLICY

This policy outlines the terms for using email and mobile contact information.

Consent and Usage:

By providing your email and/or mobile number, you consent to receive communications from us, including transitional messages, project updates, newsletters, and service delivery notifications.

Carrier Charges Disclosure:

Standard messaging and data rates may apply. Please check with your mobile carrier for details.

Stop & Unsubscribe:

To stop receiving emails, click the "unsubscribe" link at the bottom of any email from us. For mobile communications, reply "STOP" or “Unsubscribe” to any SMS message from us.

Frequency of Communication:

We aim to keep communication frequency reasonable but may increase during project updates or urgent notifications.

Security of Information:

Your email and mobile number will remain confidential and will not be shared with third parties without your consent, except as required by law.

Changes to Policy:

We reserve the right to modify this policy at any time. Changes will be posted on our website, and it is your responsibility to review them.